KitchenSwift Terms of Service

Last Updated: December 2023

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Welcome to KitchenSwift! These Terms of Service govern your use of our website and services. By accessing or using KitchenSwift, you agree to be bound by these terms.

📝 Agreement: By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

1. Acceptance of Terms

By accessing and using the KitchenSwift website (kitchenswift.com or any subdomains), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Account Registration

To access certain features, you may need to create an account. You agree to:

We reserve the right to suspend or terminate accounts that violate these terms or provide false information.

3. Product Information & Pricing

Product Descriptions

We strive for accurate product descriptions and images. However, slight variations may occur. Product colors may appear differently on different screens.

Pricing

All prices are in UGX by default. International prices are converted based on current exchange rates. We reserve the right to adjust prices without prior notice.

Availability

Products are subject to availability. If an item becomes unavailable after ordering, we will notify you and offer alternatives or a refund.

4. Ordering & Payment

Order Process:

  1. Select products and add to cart
  2. Proceed to checkout via WhatsApp
  3. Confirm order details with our team
  4. Make payment using approved methods
  5. Receive order confirmation and tracking

Payment Methods:

⚠️ Payment Security: All payments are processed through secure platforms. We never ask for your Mobile Money PIN or PayPal password. Only make payments to official KitchenSwift accounts.

5. Shipping & Delivery

Shipping terms are outlined in our Delivery Policy. By placing an order, you agree to:

6. Returns & Refunds

Our refund policy is detailed in our Refund Policy. Key points:

7. User Content & Reviews

By submitting reviews, comments, or other content, you grant KitchenSwift a non-exclusive, royalty-free license to use, modify, and display such content. You agree that your content:

8. Intellectual Property

All content on the KitchenSwift website, including but not limited to:

is owned by or licensed to KitchenSwift and is protected by copyright and other intellectual property laws. You may not copy, distribute, or create derivative works without our express written permission.

9. Prohibited Activities

You agree not to:

10. Limitation of Liability

To the maximum extent permitted by law, KitchenSwift shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from product misuse or improper installation
  • Issues beyond our reasonable control (natural disasters, etc.)

Our total liability for any claim shall not exceed the purchase price of the product in question. This limitation applies even if we have been advised of the possibility of such damages.

11. Disclaimer of Warranties

⚠️ Important: Products are sold "as is" and "as available." We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose, except as stated in our warranty documentation.

KitchenSwift does not warrant that:

12. Indemnification

You agree to indemnify and hold harmless KitchenSwift, its employees, and affiliates from any claims, damages, or expenses arising from:

13. Governing Law & Dispute Resolution

Governing Law

These terms are governed by the laws of Uganda. Any disputes shall be resolved in the courts of Kampala, Uganda.

Dispute Resolution

Before taking legal action, you agree to attempt to resolve disputes through our customer service channels for at least 30 days.

International Customers

International customers agree to submit to jurisdiction in Uganda for any disputes arising from these terms.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. We will update the "Last Updated" date at the top of this page.

📢 Notification: It is your responsibility to review these terms periodically. Continued use of our website after changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and KitchenSwift regarding your use of our website and services.

17. Force Majeure

KitchenSwift shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

18. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We:

⚠️ External Links: You access third-party websites at your own risk. We recommend reviewing their terms and privacy policies.

19. Age Restrictions

Our website and products are intended for users who are at least 18 years old. By using our services, you represent that you are at least 18 years of age.

20. Contact Information

Terms of Service Inquiries

For questions about these Terms of Service, please contact us:

  • WhatsApp: +256 785 388 108
  • Email: legal@kitchenswift.com
  • Address: KitchenSwift Ltd, Kampala, Uganda
  • Response Time: 2-3 business days for legal inquiries

Note: These Terms of Service do not affect your statutory rights as a consumer. For warranty claims, please refer to our Warranty Documentation included with your product.

By using KitchenSwift's website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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